nowXperts Application
Managed Services
(AMS)

We take over the operation of your platform, reliably, securely and efficiently. From updates and monitoring to support and demand management, we ensure optimal functioning and relieve the burden on your IT.
Your platform will always be up-to-date, flexible and powerful, while you can concentrate on your core tasks.

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Application Managed Services (AMS)

Carefree operation of your ServiceNow platform

A smoothly running ServiceNow platform is the basis for efficient processes and satisfied users. With our managed services, we take over the entire operation of your platform, including demand management. You can focus on your core tasks while we take care of the rest.

Why Application Managed Services (AMS)?

Operating a platform like ServiceNow requires continuous attention, technical expertise and rapid response to new requirements. This can be particularly challenging for medium-sized companies and public institutions. Our managed services guarantee that your platform will always run optimally – reliably, securely and efficiently.

Our Services

  • Proactive monitoring: We identify and solve issues before they impact your business.
  • Updates and maintenance: Always up to date – without you having to worry about it.
  • User support: Quick help for your teams with questions or problems.
  • Customizations and extensions: Your platform grows with your requirements.

Focus on Demand Management

A central component of our managed services is demand management. We help you to efficiently prioritize and implement new requirements so that your platform always delivers exactly what you need.

Typical challenges and our solutions

  • Shortages in the IT team: We take responsibility and relieve the burden on your employees.
  • Complex updates: We make sure you remain compliant and benefit from new features.
  • Security concerns: Our team ensures the protection of your data and systems.

Frequently asked questions

  • How quickly do you respond to problems?
    Uur support is available 24/7 if needed and responds in no time.
  • Can I book individual services?
    Yes, our services are modular.

Let us tackle your challenges together.
Call us or use our contact form.

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